RETURNS & FREE EXCHANGES
We take great pride in our reputation for quality and excellent value. It is important to us that you are completely satisfied with your purchase. You may return jewelry within 14 DAYS of your purchase. Items must be returned with original packaging in new and unused condition.
HOLIDAY 2021 EXTENDED RETURNS & EXCHANGES WINDOW
Returns and exchange window is extended to 60 days for orders placed between Nov. 1, 2021 and Dec. 20, 2021. Thank you!
Your purchase price and shipping costs will be refunded to the original payment method (credit card or PayPal). To process your return please call 860-506-7330, contact us or e-mail us directly at firstname.lastname@example.org.
Items returned without original pouches, or jewelry boxes will be charged a restocking fee.
Sale items and custom orders are final sale and cannot be returned.
If your item was a gift, we will issue you a store credit.
Items may be exchanged for free within 14 days of receipt. To process your exchange please call 860-506-7330, contact us or e-mail us directly at email@example.com. Your Pre-paid Exchange Shipping Label will be emailed within 24-48 hours from customer’s request excluding weekends.
Exchanged jewelry is shipped USPS First Class at no additional shipping charge.
SHIP RETURNS/EXCHANGES TO:
221 Trumbull Hwy
Lebanon, CT 06249